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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. What are the 3 keys inputs used by order management to determine the output of MACD order.

A) Commercial and technical product configurations
B) Quote and quote line items records
C) Order and order item details
D) Assets and inventory item records
E) Fulfillment request and fulfillment request line records

2. ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A) Subscriber lifecycle management
B) Enterprise sales management
C) Advertising sales management
D) Multiple subscription management

3. UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

A) Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.
B) Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate
C) Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action
D) Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products

4. Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

A) Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
B) Create Apex class and hook code to calculate the price and add as a step within the pricing plan
C) Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
D) Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems

5. UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A) Digital commerce SDK
B) Digital Commerce API
C) Cart Based API using Omni Out
D) Custom API via lightening Out

Solutions: