[Full-Version] 2023 New C_C4H520_02 Actual Exam Dumps, SAP Practice Test [Q46-Q70]

[Full-Version] 2023 New C_C4H520_02 Actual Exam Dumps,  SAP Practice Test

Study HIGH Quality C_C4H520_02 Free Study Guides and Exams Tutorials

NEW QUESTION # 46
Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

• A. Create new data object records.
• B. Query data for reporting purposes.
• C. Export data for backup and archiving.
• D. Manage master data in an ERP system.
• E. Import data from external systems.

Answer: A,C,E

NEW QUESTION # 47
How are labels used within the Smartforms and Feedback module?

• A. To add a label to be used as reference by the field engineer
• B. To identify the elements in the Smartform
• C. To filter the list of Smartforms
• D. To act as a reference for generating a Smartform report

Answer: C

NEW QUESTION # 48
What is mandatory to fill when creating a smart form? Choose the correct answer.

• A. Version
• B. Revision
• C. Label
• D. Category

Answer: D

NEW QUESTION # 49
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

• A. Condition
• B. Order
• C. Frequency
• D. Notification

Answer: B,C

NEW QUESTION # 50
Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.

• A. Equipment
• B. Contact
• C. Priority
• D. Business Partner

Answer: D

NEW QUESTION # 51
The dispatcher drags and drops a service call onto a technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?

• A. The technician must release the assignment.
• B. The technician must approve the assignment.
• C. The dispatcher must release the assignment.
• D. The dispatcher must approve the assignment.

Answer: C

NEW QUESTION # 52
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.

• A. Assign correct CRUD to user group
• B. Enable business rule

Answer: A,B

NEW QUESTION # 53
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.

• A. Manually in the Web Application with in the master data
• B. Automatically via the cloud connector from an SAP CRM on-premise system
• C. Manually in Web Application within Planning and dispatching
• D. Automatically Via the cloud connector from an SAP ERP On-premise system
• E. Automatically when submitting a new service call from the Self-Service Portal

Answer: C,D,E

NEW QUESTION # 54
You are a Field Service Technician using an iOS device and you have just completed a repair work. How can you check the travel time to the next repair location address? Choose the correct answer.

• A. Click on navigation icon within the service call
• B. Click on navigation icon within the Equipment
• C. Click on navigation icon within the Activity
• D. Click on navigation icon within the HomePage

Answer: C

NEW QUESTION # 55
As an Administrator, you can maintain Settings at different levels. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

• A. You apply Company level settings to aspecific database
• B. You apply Company level settings to all databases
• C. You apply account level settings to a specific database
• D. You apply account level settings to All databases

Answer: A,D

NEW QUESTION # 56
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.

• A. Generate sample upload file
• B. Export
• C. Choose Data update option
• D. Enable data validation

Answer: A,C

NEW QUESTION # 57
Which activity execution stage is relevant for Mobile service workflows? Choose the correct answer.

• A. In planning
• B. In Dispatching
• C. In execution
• D. Closed

Answer: C

NEW QUESTION # 58
How would a field service technician update the service assignment status?

• A. By adding a checklist
• B. By setting the relevant workflow step
• C. By navigating to the address on the service assignments
• D. By opening the service assignments

Answer: B

NEW QUESTION # 59
You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?

• A. The equipment is reported as Operational.
• B. The equipment does NOT have Moment-Sets.
• C. The equipment does NOT have an external ID.
• D. The equipment has NO previous history.

Answer: B

NEW QUESTION # 60
Which functionality is possible when the Smartform template is set to Translation status?

• A. The template can be exported in XML format.
• B. The template can be edited.
• C. The template can be assigned to an activity.
• D. The template can be assigned to an equipment.

Answer: A,B

NEW QUESTION # 61
You are a consultant who needs to explain the Reserved Material feature of SAP Field Service Management to a customer. Which statements can you use to describe the capabilities of reserved material? Note: There are 2 correct answers to this question.

• A. A planner can create service calls with reserved materials from an integrated ERP system.
• B. The system will update the inventory count of reserved materials in a standalone scenario.
• C. You can approve consumed reserved materials in the Time and Material journal.
• D. You can plan and reserve materials in both the Web and mobile applications.

Answer: A,D

NEW QUESTION # 62
Where can service workflow steps be used in SAP Field Service Management?

• A. In the Web application when planning a service
• B. In SAP Crowd Service when dispatching a service call
• C. In customer self-service when submitting a self-service request
• D. In the mobile application when executing an activity

Answer: D

NEW QUESTION # 63
Customer cannot request service, what is the reason? Choose the correct answer.

• A. Moment-Set is not created / configured
• B. Business Partner not created
• C. Equipment broken
• D. Item overdue

Answer: A

NEW QUESTION # 64
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.

• A. Create
• B. Delete
• C. Update
• D. Read

Answer: C,D

NEW QUESTION # 65
Which object corresponds to service call in C4C? Choose the correct answer.

• A. Service Request
• B. Ibase
• C. Ticket
• D. Sales Order

Answer: C

NEW QUESTION # 66
What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.

• A. Setup IFlows in CPI
• B. Define value mapping for product types

Answer: A,B

NEW QUESTION # 67
What is one of the main use cases for a Smartform?

• A. Capture customer feedback.
• B. Provide smart progress feedback to the dispatcher.
• C. Provide a script for service execution.
• D. Generate a list of service team availability.

Answer: C

NEW QUESTION # 68
What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.

• A. Action
• B. Variables
• C. Event
• D. Execution count
• E. Conditions

Answer: B,C,E

NEW QUESTION # 69
Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.

• A. Add Smartform
• B. Send as E-mail
• C. Create Effort
• D. Create Equipment
• E. Edit Business Partner

Answer: A,C,D

NEW QUESTION # 70
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