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Updated: Jul 12, 2026
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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A nonprofit receives a donation from a family foundation. What should the consultant recommend to ensure the donation is reflected on the family's household record?
A) Use Account Soft Credits to credit the household.
B) Add an Account lookup field on the Payment for the Opportunity for the household.
C) Use a GAU Allocation to credit the donation to the household.
D) Add an additional Account lookup field on the Opportunity for the household.
2. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org. Which two prerequisites should be considered prior to installing Case Management? (Choose 2)
A) Ensure appropriate licenses are provisioned
B) Install NPSP
C) Enable My Domain
D) Ensure Volunteers for Salesforce is properly configured
3. A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue? (Choose 3)
A) Opportunity Stages
B) Campaign Hierarchy28
C) Salesforce Optimizer report
D) NPSP Health Check27
E) Customizable Rollups
4. A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?
A) Customer Data Platform
B) Sender Authentication Package
C) NPSP Address Management
D) Insights Platform Data Integrity
5. A married couple has each donated to a nonprofit organization. The organization wants to track that they are part of the same household. Which step must be performed in Nonprofit Cloud as part of the solution?
A) Create a Party Relationship Group whose type is Household.
B) Create one Person Account to track the household members together.
C) Create an Opportunity Contact Role record for each household member.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,C | Question # 3 Answer: A,D,E | Question # 4 Answer: D | Question # 5 Answer: A |
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