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Updated: Oct 17, 2026

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ITIL ITIL-4-Transition日本語 Exam Overview:

Certification Vendor:Axelos (PeopleCert)
Exam Name:ITIL 4 Managing Professional Transition
Exam Number:ITIL-4-Transition
Certificate Validity Period:No expiry (lifetime)
Exam Format:Multiple Choice, Scenario-based
Available Languages:English
Related Certifications:ITIL 4 Managing Professional (MP)
ITIL 4 Specialist modules (Create, Deliver and Support / Drive Stakeholder Value / High Velocity IT)
ITIL 4 Strategist modules (Direct, Plan and Improve)
Exam Duration:130 minutes
Exam Price:USD $375
Passing Score:70%
Real Exam Qty:40 questions
Sample Questions:ITIL ITIL-4-Transition日本語 Sample Questions
Exam Way:Online proctored exam (PeopleCert) or in-person at authorized testing centers
Pre Condition:Must hold ITIL v3 Foundation certificate (or ITIL v2 Foundation plus v3 Foundation Bridge) or any v3 intermediate certification (Service Manager, Practitioner, or Expert). Note: The ITIL 4 Managing Professional designation requires passing four exams after completing this transition exam.
Official Syllabus URL:https://www.axelos.com/certifications/itil-certifications/itil-4-managing-professional

ITIL ITIL-4-Transition日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Drive Stakeholder Value: Here, the ITIL v3 professionals will understand how to design customer journeys and shape demand for IT services. They will also learn how to define service offerings, onboard and offboard customers and users, and ensure continual value co-creation through service consumption and provisioning.
Topic 2
  • High-Velocity IT: The ITIL-4-Transition exam candidates need to understand the high-velocity nature of the digital enterprise and the demands it places on IT. This includes grasping the digital product lifecycle within the ITIL 'operating model' and the importance of the ITIL guiding principles for delivering high-velocity IT.
Topic 3
  • Create, Deliver, and Support: The section involves understanding how to create, deliver, and support IT services. PeopleCert ITIL v3 professionals will learn how to plan and build a service value stream, as well as how to contribute to the creation, delivery, and support of services across the Service Value System (SVS) and value streams.
Topic 4
  • Direct, Plan, and Improve: The topic covers the principles and methods of direction, planning, and improvement within the context of the SVS. ITIL v3 professionals will learn about the integration of GRC and how to use Communication and Organizational Change Management for direction, planning, and improvement.
Topic 5
  • ITIL 4 Foundation: This topic covers the fundamental concepts of service management, including the ITIL guiding principles, the four dimensions of service management, and the ITIL service value system. ITIL v3 professionals will need to understand how these concepts interconnect to form the basis of IT service management.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-mp-transition-2709

ITIL 4 Managing Professional Transition (ITIL-4-Transition日本語版) Sample Questions:

Question #1

タスクがキューで待機していることが多いため、組織のリード タイムとバリュー ストリーム全体のタスク フローが影響を受けています。
この課題を克服するために使用できる手法はどれですか?

  • A. 仕掛品の制限
  • B. バッチサイズの増加
  • C. done の定義を明確にする
  • D. プッシュシステムの導入
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

ユーザーはレポートの作成方法を知りたいので、サービスデスクに連絡します。この問題の解決に役立つ可能性が最も高いのはどれですか7

  • A. インシデント管理
  • B. サービスレベル管理
  • C. サービスリクエスト管理
  • D. 変更の有効化
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

リーンとアジャイルでは、ハイパフォーマンスの障壁となるものは何だと考えていますか?

  • A. 仕掛品の制限
  • B. 仕事の見える化
  • C. 大きなバッチサイズの作業
  • D. 引く作業と押す作業
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

変更承認に関する次の記述のうち正しいものはどれですか?

  • A. 標準変更が要求されるたびに、変更権限が割り当てられます。
  • B. 緊急の変更を行う技術者は、そのような変更を承認することができます。
  • C. 変更の種類とモデルは、変更権限を割り当てるための基礎となります。
  • D. 変更権限者による展開後に変更が承認されていることを確認する
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

より緊密で協力的な関係を築くことを目的とする実践はどれですか?

  • A. サプライヤー管理
  • B. サービス構成管理
  • C. リリース管理
  • D. 情報セキュリティ管理
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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