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Updated: Aug 28, 2026
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Salesforce AP-222 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Public Sector Solutions Accredited Professional Exam (AP-222) |
| Exam Number: | AP-222 |
| Exam Format: | Multiple select, Multiple choice |
| Exam Duration: | 60-90 |
| Available Languages: | English |
| Related Certifications: | Salesforce Public Sector Solutions Specialist (if applicable) Salesforce Administrator Salesforce Platform App Builder |
| Recommended Training: | Salesforce Public Sector Solutions Documentation Salesforce Trailhead Public Sector Solutions Learning |
| Exam Registration: | Salesforce Credentials Registration Webassessor Exam Scheduling |
| Sample Questions: | Salesforce AP-222 Sample Questions |
| Exam Way: | Online proctored exam via Salesforce authorized testing platform (typically Webassessor) |
| Pre Condition: | No formal prerequisites required, but Salesforce Administrator knowledge is recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/public-sector-solutions-accredited-professional |
Salesforce AP-222 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case and Program Management | - Case lifecycle management - Program and benefit tracking |
| Public Sector Solutions Overview | - Government and public sector use cases - Core concepts of Salesforce Public Sector Solutions |
| Security and Compliance | - Compliance considerations in government deployments - Data security and access control |
| Automation and Integration | - Flow automation in public sector solutions - Integration with external government systems |
| Constituent Experience | - Omni-channel service interactions - Self-service portals and Experience Cloud |
| Data Model and Architecture | - Object relationships and configuration principles - Public sector data model components |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
Question 1
A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects. Which Permission Set License should be assigned to a volunteer to allow them to sign up?
A. Volunteer Management for Community
B. Emergency Response for Public Sector
C. Community Response for Public Sector
D. Public Sector for Community
Question 2
A government agency wants to digitize hundreds of PDF forms for its employees. Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?
A. Salesforce Flows, Customer Community, and Individual Account
B. Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community
C. Salesforce Flows, Employee and Public Sector Data Models, and Employee Community
D. Salesforce Flows, APEX, Custom Objects, and VisualForce
Question 3
A public sector agency recently implemented Public Sector Solutions for Licenses, Permits, and Inspections. The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month.
The agency has enabled analytics by turning on the "Enable CRM Analytics" setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app. What two permission sets are required to set up the administrator users for analytics?
A. CRM Analytics Admin
B. CRM Analytics LPI Admin
C. CRMA for Public Sector Admin
D. CRM Analytics Plus Admin
Question 4
A public sector agency recently implemented Public Sector Solutions for the inspection and license renewal of food outlets in the city. They want to set up dynamic assessments where assessment questions are categorized for use in different scenarios depending on whether the outlet is take-away, dining, or a combination of both. The categorization only applies to specific questions in the assessment. To which object should they add new categories?
A. Assessment Indicator Definition
B. Assessment Question
C. Assessment Task Definition
D. Action Plan
Question 5
A government agency would like to standardize its grant funding process and is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions. What three components should a technical consultant configure to define applicants' eligibility and help with application prioritization?
A. Create an Expression Set using BRE
B. Create a Decision Matrix using BRE
C. Create an Application Form using Web-to-Lead
D. Create an Application Form using OmniScript Designer
E. Create an Application Form using Web-to-Case
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: B,C | Question 4 Answer: A | Question 5 Answer: A,B,D |
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