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Updated: Aug 25, 2026
No. of Questions: 77 Questions & Answers with Testing Engine
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Salesforce AP-207 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Energy and Utilities Cloud Accredited Professional Exam |
| Exam Number: | AP-207 |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Available Languages: | English |
| Related Certifications: | Salesforce Accredited Professional Certifications Salesforce Industry Cloud Certifications |
| Recommended Training: | Salesforce Industry Cloud Learning Paths Salesforce Trailhead - Energy & Utilities Cloud Learning |
| Exam Registration: | Salesforce Trailhead Certifications Overview Salesforce Certification Registration |
| Sample Questions: | Salesforce AP-207 Sample Questions |
| Exam Way: | Online proctored exam via Salesforce certification platform |
| Pre Condition: | No formal prerequisite required; recommended familiarity with Salesforce platform and utilities industry concepts. |
| Official Syllabus URL: | https://trailhead.salesforce.com/ |
Salesforce AP-207 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Metering, Billing, and Usage Management | - Meter data handling
|
| Topic 2: Customer Engagement and Experience | - Customer service operations
|
| Topic 3: Salesforce Energy & Utilities Cloud Capabilities | - Asset and service management
|
| Topic 4: Integration and Data Management | - Data management
|
| Topic 5: Energy and Utilities Industry Fundamentals | - Energy and utilities business processes
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
Question 1
An energy company generates all new contracts through the Contract Lifecycle Management solutior Salesforce Industries. After a demo, the manager is very interested in using the redlining online doc feature and the reusing clauses library.
According to the manager's expectations, which template type should the developer choose to gene new contracts?
A. The Microsoft Word Document Template
B. POF Template
C. The Velocity Web Template
D. JSON Based Document Template
Question 2
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?
A. Electronic funds transfers
B. Payment reminders
C. Customer satisfaction surveys
D. Rate change notifications
Question 3
What's an example of a parent and child premise record?
A. The parent premise is the apartment unit, and the child is the apartment building.
B. The parent premise is the apartment building, and the child is the apartment unit.
C. The parent premise is the type of service provided, and the child is the apartment.
D. The parent premise is the apartment, and the child is the type of service provided.
Question 4
A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment?
Choose 2 answers
A. Velocity Build Tool
B. Velocity Installation Assistant
C. Big Objects Manager
D. IDX Workbench
Question 5
An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?
A. Define the business stakeholders for the customer's new connections process.
B. Identify the data sources to generate the customer's new connections reports and dashboards
C. Define the data to be migrated for the customer's connections process
D. Define the metrics to measure the customer's new connections process.
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: A,D | Question 5 Answer: B,D |
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