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Updated: Sep 14, 2026
No. of Questions: 145 Questions & Answers with Testing Engine
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Avaya 33140X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Experience Portal with POM Support Certified Exam |
| Exam Number: | 33140X |
| Real Exam Qty: | 61 |
| Certificate Validity Period: | 2 years |
| Exam Price: | $125 USD |
| Related Certifications: | Avaya Aura Experience Portal with POM Implementation and Maintenance (3314) |
| Passing Score: | 66% |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Format: | Drag and drop, Scenario-based, Multiple choice |
| Recommended Training: | Avaya Experience Portal Implementation and Maintenance |
| Exam Registration: | Avaya Learning Services Pearson VUE |
| Sample Questions: | Avaya 33140X Sample Questions |
| Exam Way: | Online proctored or at authorized testing centers |
| Pre Condition: | Recommended: hands-on experience with Avaya Experience Portal and Proactive Outreach Manager; completion of related training courses |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/22054 |
Avaya 33140X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Architecture and Licensing | 20% | - Avaya Experience Portal (AEP) and POM architecture overview - Deployment models, zones and system components - Licensing requirements and feature capacities |
| Configuration and Administration | 22% | - Call flow design and routing configuration - User account and access management - POM campaign setup and management - Email, SMS and multimedia integration - System configuration and settings |
| Installation and Deployment | 18% | - High availability and database installation - Installing AEP and POM components - Installation prerequisites and requirements |
| Maintenance and Operations | 20% | - Monitoring, reporting and performance management - System updates, patches and upgrades - Backup and restore procedures |
| Troubleshooting and Support | 20% | - Troubleshooting common issues - Diagnostic tools, logs and monitoring utilities - Problem isolation and resolution |
Avaya Experience Portal with POM Support Certified Sample Questions:
Which databases are compatible with POM 4.0?
Response:
- A. Microsoft SQL Server 2016
- B. MySQL 8.0
- C. Oracle 12c
- D. PostgreSQL 10
Correct Answer: A 🗳️
Which elements are integral to the Avaya Meetings Server for optimizing call flows in TE environments?
Response:
- A. QoS parameters
- B. Client software updates
- C. Network topology settings
- D. Encryption and security settings
Correct Answer: A 🗳️
Which type of log is most useful for identifying security breaches in an Avaya Meetings Server environment?
Response:
- A. Traffic logs
- B. Event logs
- C. Alarm logs
- D. Debugging logs
Correct Answer: C 🗳️
What features of Google Chrome Developer Tools are most used for troubleshooting Avaya Meetings for Web?
(Choose Three)
Response:
- A. Application Tab
- B. Console Log
- C. Sources Panel
- D. Elements Panel
- E. Network Tab
Correct Answer: A,B,E 🗳️
Which procedure ensures the least downtime when restoring the AEP database?
Response:
- A. Restoring during business hours
- B. Performing a full restoration all at once
- C. Restoring in a staggered manner
- D. Using the latest backup file
Correct Answer: C 🗳️
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