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Updated: Sep 03, 2025
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Avaya IP Office Configuration and Maintenance Sample Questions:
1. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?
A) Condition Action
B) Configuration Action
C) Database Action
D) Miscellaneous Action
2. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.
A) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
B) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
C) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
D) ''Agent1''cannot be used as a name for a CCR agent.
3. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?
A) H.450
B) IP Office SCN
C) QSIG-B
D) QSIG-A
4. Which requirement for the web browser is used for Web Voicemail access?
A) Adobe Reader installed
B) JavaScript enabled
C) VoiceMail Plug-In enabled
D) ActiveX
5. On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?
A) SIP calls will be routed on I AN 2 because "Open Internet" is a direct connection to the Internet.
B) SIP Calls will be routed by the IP Office NAT table.
C) SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
D) SIP Calls will be routed by the IP Office routing table.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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