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| Section | Objectives |
|---|---|
| Topic 1: Conflict and Communication | - Organizational Communication
|
| Topic 2: Group Behavior and Team Dynamics | - Team Effectiveness
|
| Topic 3: Motivation | - Rewards and Performance
|
| Topic 4: Organizational Culture and Change | - Managing Change
|
| Topic 5: Leadership | - Power and Influence
|
| Topic 6: Individual Behavior in Organizations | - Personality
|
1. What is true about social loafing in the work place?
Select one.
A) It challenges the logic that the productivity of a group should be at least equal to the sum of productivity of each individual in the group.
B) It supports low employee performance and satisfaction when employees are performing structured tasks in groups.
C) It increases employee expectations that effort will lead to a lower level of performance when tasks are ambiguously structured.
D) It seeks to reconcile divergent attitudes and to align attitudes and behaviors so they appear rational and consistent.
2. What is one of the six primary characteristics that define an organization's culture?
A) Aggressiveness
B) Forecasting
C) People orientation
D) Political orientation
3. What is a strength of group decision making?
Choose 1 answer
A) Reduced time for making decisions
B) Power of groupthink
C) Increased diversity of views
D) Conformity pressures in groups
4. How can an organization transmit its culture to its employees?
Choose 1 answer
A) By analyzing employee gripes and complaints
B) By using material symbols and specific language
C) By requiring employees to memorize the mission statement
D) By influencing the balance of employees' cultural backgrounds
5. Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer
A) Problem, criteria, and alternatives
B) Situation, target, and perceiver
C) Stimulation, task, and skills
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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