Choose ISO-14001-Lead-Auditor most accurate study material

You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption, and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift (10 pm to 6 am). You interview the Production Manager.
You: How did you carry out this change, and how did you evaluate the impact on ABC ' s EMS?
PM: It was very simple; we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you . . .

• A. reviewed the environmental policy?
• B. reviewed the infrastructure maintenance plan?
• C. reviewed the documented operational procedures?
• D. revised the internal audit programme?
• E. evaluated the extra amount of waste that will be generated?
• F. reviewed the authorities and responsibilities of all roles?
• G. reviewed the needs and expectations of interested parties?
• H. reviewed the emergency response plans?
• I. developed any formal documented plan to change the EMS?
• J. considered COVID-19 as an external issue?
• K. reviewed the environmental objectives?
• L. reviewed the scope of the EMS?

You are starting the opening meeting of an unannounced audit of MX, a spare parts supplier of ABC; you are an external consultant who regularly performs second-party audits for ABC.
MX's Production Manager seems to be quite surprised. He says:
PM: I do not understand what you are doing here. I am fully aware that our contract with ABC includes unannounced audits, but under the condition that ABC keeps placing orders to MX. In the last 12 months, after ABC's last audit, we did not get any orders. So, what are you planning to see?
You: ABC gave me a list of external providers to audit 10 months ago. I am just following the plan. I think that I can audit the production processes of whatever product you are manufacturing.
PM: Sorry, Sir. You should audit our processes when we are manufacturing products for ABC. So, therefore, I propose to close the meeting right now.
What would you say?

• A. Can I speak with the General Manager?
• B. I insist on carrying out the audit.
• C. Can we have a break? I will contact ABC's Purchasing Manager to clarify the contract.
• D. Let's prepare and sign a brief minute of this meeting where we both state our position.

During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor be used for the audit duration to save on travel expenses.
Which combination of the following responses should the individual(s) managing the audit programme make?
Select two.

• A. Advise the EMS Manager that his request can be considered for future audits.
• B. Advise that the contract has already been signed and cannot be revised.
• C. Suggest asking the Certification Body management to consider the request.
• D. Advise that the audit team make-up is a decision for the Certification Body.
• E. Suggest that the EMS Manager choose another Certification Body.
• F. Advise that a remote audit could be conducted instead of an on-site audit.

During a Stage 1 audit, the EMS Manager asks that the audit includes coverage of a new storage site on the other side of town that they have taken over since the application was made.
Which two of the following actions should the auditor take?

• A. Advise the EMS Manager that, within the existing scope, the new site can be included without any problem.
• B. Inform the auditee that the Stage 2 will be changed to include the new site.
• C. Advise the EMS Manager that an extension of the scope is possible but will have to go through established procedures.
• D. Advise the EMS Manager that the audit scope has been set and the audit will need to proceed as planned.
• E. Determine whether the EMS Management System covers the new site and, if so, proceed with the audit.
• F. Suggest that the EMS Manager cancels the audit contract and reapplies for the new situation.

You are auditing a regional distribution depot of Park and Spend, a major retail chain. In a corner, you notice a steel drum sitting in a pool of liquid, which is slightly leaking across the passageway. You ask the Depot Manager what is in the drum and are told it is hydraulic oil for the forklift trucks. When you ask why it is kept there, you are told that it is not normally kept there, but one of the forklift trucks reversed into it during the previous shift when it was waiting to be moved to a maintenance area. He says that he will get the floor cleaned up right away.
Your audit trail leads to a possible nonconformity against clause 8.2 of ISO 14001. Select one option of evidence that would demonstrate nonconformity to this clause.

• A. No spill kits were available in the depot to ensure a prompt response to oil spills
• B. Inadequate fire protection was provided for the depot
• C. Workers were not given personal protective equipment (PPE) to use when cleaning oil spills
• D. No training in safe driving has been given to forklift drivers