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Apple OS X Support Essentials 10.8 Sample Questions:

1. Which folder contains items that instruct the launchd process what to launch during OS X Mountain Lion startup?

A) /System/Library/LaunchDaemons/
B) /etc/launchd/
C) /var/run/launchd/
D) /Library/Extensions/

2. Review the screenshot of part of a Network Utility window, and then answer the question below.

Which statement accurately interprets the Network Utility Lookup results shown above?

A) The DNS server for mainserver.pretendco.com is pretendco.com.
B) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
C) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
D) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.

3. How do you reset the printing system in OS X Mountain Lion?

A) Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
B) Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.
C) Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
D) Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.

4. On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

A) Choose Show View Options from the View menu, and select the option "Show all filename extensions."
B) Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
C) Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
D) Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.

5. Review the screenshot, and then answer the question below.

You connect an HFS+-formatted FireWire hard disk to a Mac, and configure it as shown in the screenshot. What will happen the next time a standard user attempts to mount the hard disk?

A) The disk will mount, and the user will be able to read any file on the disk; the user will be required to enter an administrator password to modify or delete files on the disk.
B) The user will be required to enter an administrator password to mount the disk; once the disk is mounted, the user will be able to read, modify, and delete any file on the disk.
C) The user will be required to enter an administrator password to mount the disk; once the disk is mounted, the user will be able to read any file on the disk, but will be required to re-enter an administrator password to modify or delete files.
D) The disk will mount, and the user will be able to read, modify, and delete any file on the disk.

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