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BCS-UX01 Exam Reference

Understanding functional and technical aspects of User Research

The following will be discussed in BCS-UX01 exam dumps:

• State the key principles of contextual inquiry
• Define affinity programming
• Choose the appropriate research method to understand the context of use.
• List discount usability research techniques that can be used to understand the context of use, such as diary studies
• Identify the potential users of the system
• Interpret the data from a site visit in ways that can be used to develop a shared knowledge of the context of use
• State the difference between observation and interpretation
• State the components of the context of use
• Describe the kinds of data that should be collected during a site visit and report on appropriate data collection methods, such as AEIOU (activities, environments, interactions, objects and users) and Empathy Map
• Plan site visits to end users to understand the context of use
• Articulate the steps in a suitable user research technique, such as contextual inquiry, ethnography or a site visit
• Explain the notion of affinity diagramming as a way to analyse the qualitative data from field visits
• Demonstrate the difference between opinion-based and behaviour based research methods
• Discuss the strengths and weaknesses of opinion-based methods, like surveys and focus groups, and behaviour-based methods, like contextual inquiry
• Recognise good and poor questions to ask in user interviews
• Describe the kinds of data that should be collected during a site visit to users
• Recall how user journey maps are constructed from affinity diagrams
• Recognise that requirements gathering and conceptual design should be truly inclusive

Understanding functional and technical aspects of Illustrating the Context of Use

The following will be discussed in BCS-UX01 exam dumps:

• Demonstrate how to create personas from user research data
• Interpret key user needs
• Understand how to identify users' key tasks and illustrate how they relate to user stories in a methodology like SCRUM
• Explain that including too many choices in a user interface increases the cognitive load on users
• Explain the rationale for focussing on user needs
• Illustrate the specific users of the system
• Understand Hick's Law and how it relates to the number of choices in a user interface
• State the elements of a user story
• Write descriptions of users that can be used for design

Who should take the BCS-UX01 exam

Anyone involved in the design and evaluation of user interfaces (interface designers, usability engineers, requirement engineers, product managers). Other usability professionals may also be interested, including IT managers, quality managers, development managers and business analysts.