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Updated: Sep 11, 2026

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Salesforce Slack-Admn-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Slack Administrator
Exam Number:Slack-Admn-201
Exam Format:Multiple-choice, Multiple-select
Real Exam Qty:60-65
Passing Score:65%
Related Certifications:Salesforce Certified Administrator
Exam Price:USD 200
Available Languages:English
Exam Duration:90 minutes
Certificate Validity Period:1 year
Recommended Training:Salesforce Official Exam Guide
Trailhead Learning Path
Exam Registration:Kryterion Webassessor
Pearson VUE
Sample Questions:Salesforce Slack-Admn-201 Sample Questions
Exam Way:Online proctored or onsite at authorized testing centers
Pre Condition:No mandatory prerequisites; recommended 6+ months of practical Slack administration experience
Official Syllabus URL:https://trailhead.salesforce.com/help?article=Salesforce-Certified-Slack-Administrator-Exam-Guide

Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: App Administration10%- App installation and configuration
- Integration management
- Workflow Builder usage
Topic 2: User Lifecycle Management14%- User provisioning methods
- Authentication and access control
- Guest account management
Topic 3: Channel and User Group Administration28%- Channel types and management
- User group creation and administration
- Archiving and deletion policies
Topic 4: Enabling Slack Success15%- Optimization and training
- Analytics and usage measurement
- Adoption strategy and best practices
Topic 5: Security15%- Audit and monitoring
- Security governance and compliance
- Data protection and retention policies
Topic 6: Fundamentals9%- Slack paid plan features
- Workspace and organization settings and dashboards
- User roles and responsibilities
Topic 7: Workspace Administration9%- Multi-workspace architecture design
- Workspace creation and approval process
- Workspace visibility and configuration

Salesforce Certified Slack Administrator Sample Questions:

Question #1

You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees.
You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?

  • A. Enterprise Grid only
  • B. Business+ and Enterprise Grid
  • C. Free, Pro, Business+, and Enterprise Grid
  • D. Pro, Business+, and Enterprise Grid
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers.
HR has its own workspace.
How should you advise the HR Director to use Slack for this use case?
(Select the best answer.)

  • A. Create a private channel in the HR workspace, and add all hiring managers in the organization.
  • B. Create an org-wide private channel for recruiting and hiring, and add all hiring managers in the organization.
  • C. Create an org-wide public channel for recruiting and hiring, and add all hiring managers in the organization.
  • D. Create a public channel in the HR workspace, and add all hiring managers in the organization.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

You're planning a surprise milestone birthday party for your Team Leader virtually.
Currently, the planning committee consists of two direct team members, with plans to invite cross-functional friends.
What should you do to facilitate the conversation?
(Select the best answer.)

  • A. Create a thread for planning in your existing team channel and @mention the team members on the planning committee.
  • B. Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.
  • C. Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.
  • D. Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process.
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Correct Answer: B  🗳️

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Question #4

Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

  • A. @mention their Workspace Admin in the appropriate #proj channel to request guest access.
  • B. Direct message (DM) an Org Owner requesting that their consultants be added as guests.
  • C. Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
  • D. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
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Correct Answer: C  🗳️

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Question #5

You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices.
After reviewing the requirements, you determine EMM is the best option.
Which requirement makes EMM the right option for this organization?

  • A. Require secondary authentication to access Slack from a mobile device.
  • B. Require a minimum app version to access Slack from a mobile device.
  • C. Restrict access to workspaces to approved mobile devices only.
  • D. Block file downloads and message copying on mobile devices.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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