Nokia SDM Certification - PS NSOP Sample Questions:

1. What are the correct planning horizons for short-term and long-term resource planning?

A) Short-term: 8 weeks, long-term: 13 months.
B) Short-term: 4 weeks, long-term: 8 months.
C) Short-term: 12 weeks, long-term: 12 months.
D) Short-term: 2 weeks, long-term: 6 months.

2. Which statements BEST describes how NwOps Solutions are put together?

A) NwOps solutions cannot deviate from the Operations Model.
B) NwOps solutions must be part of a larger deal.
C) NwOps solutions must cater for the end-end business model of an individual Operator.
D) It is mandatory that NwOps solutions must include shared delivery.

3. What is the MOST effective way to convince the customer to agree to changes in contractual scope?

A) Request that customer does an industry benchmark.
B) Request that NSN does an industry benchmark.
C) Collect data and formulate supporting business case with tangible and comprehensive analysis of impact to the business case and profitability.
D) Collect data and formulate supporting business case showing free services already delivered and material gap between contract scope and actual delivery.

4. In an NSN outsourced contract, which set of contractual exemptions regarding matters out of the control of NSN should be recommended?

A) - Performance degradation caused by matters not approved by NSN
-Network downtime caused by Maintenance
-Issues due to misalignment of the customers third party SLA's to NSN's contractual SLA's
-
Performance/Capacity limitations arising caused by special holidays
B) - Performance degradation caused by matters not approved by NSN
-Planned downtime for activities necessary to maintain and optimise the network
-Issues due to misalignment of the customers 3rd party SLA's to NSN's contractual SLA's
-
Performance/Capacity limitations due to lack of Capex Investment by the operator
C) - Performance degradation caused by matters not approved by NSN
-Planned downtime for activities necessary to maintain and optimise the network
-Issues due to misalignment of the customers 3rd party SLA's to NSN's contractual SLA's
-Performance degradations caused by subcontractors
D) - Performance degradation caused by matters not approved by NSN
-Planned downtime for activities necessary to maintain and optimise the network
-Issues due to misalignment of NSN Internal OLA's to NSN's contractual SLA's
-
Performance/Capacity limitations arising caused by special holidays

5. In an outsourcing deal what activity is the assessment and verification of all customer information relevant for NSN to build its technical and commercial solution for a deal prior to contract signing?

A) Contract Negotiation.
B) Discovery Period.
C) Due Diligence.
D) Joint Evaluation.

Solutions: