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Updated: Sep 16, 2026
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Salesforce Plat-UX-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform User Experience Designer |
| Exam Number: | Plat-UX-101 |
| Certificate Validity Period: | 1 year (requires annual maintenance) |
| Real Exam Qty: | 60-65 |
| Exam Format: | Multiple choice, Multiple select |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Platform App Builder |
| Available Languages: | English |
| Exam Price: | USD 200 (first attempt), USD 100 (retake) |
| Recommended Training: | Salesforce User Experience Designer Certification Prep Prepare for Your UX Designer Credential |
| Exam Registration: | Kryterion Webassessor Salesforce Certification Portal |
| Sample Questions: | Salesforce Plat-UX-101 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended 6+ months UX experience and 3-6 months Salesforce platform experience |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/userexperiencedesigner |
Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 2: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 3: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 4: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 5: Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Topic 6: Testing | 11% | - Validate and test designs
|
Salesforce Certified Platform User Experience Designer Sample Questions:
What are the foundational principles from the Web Content Accessibility Guidelines (WCAG)?
- A. Perceivable, operable, understandable, robust
- B. Useful, effective, efficient, reliable
- C. Desirable, feasible, viable, affordable
Correct Answer: A 🗳️
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A UX Designer wants to ensurenew Salesforce users are given the appropriate onboarding experience.
Which two on-App Guidance customizations should be used?
- A. Specify prompt scheduling
- B. Configure minimum three steps
- C. Set prompt permissions
- D. Customize prompt theme
Correct Answer: A,C 🗳️
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Cloud Kicks wants to plan out the strategy for an upcoming discovery phase.
Which three practices should be considered?
Choose 3 answers
- A. Determine user acceptance criteria.
- B. Establish the research plan and timeline.
- C. Consider platform-based before custom solutions.
- D. Understand the problem before moving tosolutions.
- E. Gather insight from end users.
Correct Answer: B,D,E 🗳️
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Cloud Kicks has identified a Trusted Advisor persona as their primary focus for the next iteration.
Which key business process defining their work should be analyzed to make sure the delivered experience fits their needs?
- A. Customizing and administering Salesforce
- B. Managing sales pipeline and forecasting
- C. Maintaining relationships with existing customers
Correct Answer: C 🗳️
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In which two ways could the usability of accordion elements be improved in a mobile environment?
Choose 2 answers
- A. Nest an accordion inside of another
- B. Use the ''back'' browser button to collapse content
- C. Only allow users to open one selection at a time.
- D. Include persistent headings.
Correct Answer: C,D 🗳️
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