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Updated: Aug 08, 2026
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Exam MB-260: Microsoft Customer Data Platform Specialist
Candidates for this exam implement solutions that provide insights into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention.
Candidates should have firsthand experience with Dynamics 365 Customer Insights and one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
Candidates need experience with processes related to KPIs, data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement. They should have a general understanding of Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory.
The English language version of this exam will be updated on July 26, 2022. Please download the skills measured document below to see what’s changing. If a localized version of this exam is available, it will be updated approximately eight weeks after this date.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Customer Data Platform Specialty
What is the registration process for the Microsoft MB-260 Certification Exam?
The procedure to get registered for the Microsoft MB-260 Certification Exam is very simple and quick. The registration for the MB-260 exam can be done online, with the assistance of the MB-260 Dumps. The step-by-step process to register for the exam is as follows:
After the registration is done, the candidate can go to the Pearson Vue. Because it is the only authorized test provider for the Microsoft MB-260 Certification Exam, the candidate can take the test and get the certification. The applicants can also choose the time and date of the exam and get registered.
After the details are entered, the candidate will be required to provide the payment details like the credit card, debit card, or PayPal account. After the payment is made, the candidate will be required to provide personal information.
The next step is to enter the details required to register for the exam. The details include the information about the candidate like the name, email ID, contact number, date of birth, and gender.
You will get a confirmation email on your registered email ID and the registration details will be sent to the registered email ID. The exams will be scheduled as per the registration details.
Go to the official website of Microsoft and click on the Schedule Exam to get the Microsoft MB-260 Certification Exam registration.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
Microsoft MB-260 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Customer Data Platform Specialist |
| Exam Number: | MB-260 |
| Available Languages: | English, Japanese, Chinese (Simplified), Korean, French, German, Spanish, Portuguese (Brazil), Russian |
| Real Exam Qty: | 40-60 (varies) |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Insights |
| Exam Duration: | 120 minutes |
| Exam Price: | USD 165 (may vary by region) |
| Exam Format: | Multiple choice, Case studies, Scenario-based questions |
| Certificate Validity Period: | 1 year (renewable via Microsoft renewal assessment) |
| Passing Score: | 700 (out of 1000) |
| Recommended Training: | Microsoft Learn MB-260 Learning Path Dynamics 365 Customer Insights Documentation |
| Exam Registration: | Microsoft MB-260 Certification Page Pearson VUE Scheduling Portal |
| Sample Questions: | Microsoft MB-260 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites. Recommended experience with Microsoft Dynamics 365 Customer Insights (Data) and data analytics concepts. |
| Official Syllabus URL: | https://learn.microsoft.com/credentials/certifications/exams/mb-260/ |
Microsoft MB-260 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage, monitor, and secure Customer Insights | - Monitor system health and performance - Configure security and compliance settings |
| Topic 2: Ingest and transform data | - Transform and prepare data for unification - Connect and ingest data from multiple sources |
| Topic 3: Create unified customer profiles | - Define identity resolution rules - Match and merge customer data |
| Topic 4: Activate and integrate data | - Export data to downstream applications - Configure integrations with Dynamics 365 and external systems |
| Topic 5: Enrich and analyze customer data | - Generate insights and segments - Apply enrichment sources |
| Topic 6: Configure Microsoft Dynamics 365 Customer Insights (Data) | - Configure data sources and connections - Set up and configure Customer Insights environment |
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