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Updated: Sep 09, 2026

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Huawei H11-828-ENU Exam Overview:

Certification Vendor:Huawei
Exam Name:HCIP-Unified Communication V2.9
Exam Number:H11-828-ENU
Certificate Validity Period:3 years
Available Languages:Chinese, English
Exam Duration:90 minutes
Exam Price:Approx. $200 USD
Exam Format:True/False questions, Drag-and-drop questions, Single-choice questions, Multiple-choice questions
Real Exam Qty:60-70
Related Certifications:HCIA-Unified Communications
HCIE-Unified Communications
Passing Score:600/1000
Recommended Training:HCIP-Unified Communications Official Training
Exam Registration:Huawei Talent Official Site
Pearson VUE Registration
Sample Questions:Huawei H11-828-ENU Sample Questions
Exam Way:Online proctored or onsite at authorized Pearson VUE test centers
Pre Condition:Recommended to hold HCIA-Unified Communications certification or have equivalent knowledge/experience
Official Syllabus URL:https://e.huawei.com/en/talent/certification/exam-detail/H11-828

Huawei H11-828-ENU Exam Syllabus Topics:

SectionWeightObjectives
eSpace IPT Advanced Call Services38%- Multi-node networking
  • 1. Cross-node call processing
    • 2. Networking principles
      - Reliable network principle and configuration
      • 1. Dual-system redundancy and recovery
        - Advanced call features
        • 1. Call routing and policy control
          • 2. Number manipulation and trunk configuration
            eSpace UC Routine Maintenance and Troubleshooting12%- Daily operation and maintenance
            • 1. Performance optimization
              • 2. System monitoring and backup
                - Fault diagnosis and resolution
                • 1. Troubleshooting procedures
                  • 2. Common fault analysis
                    eSpace UC System Overview and Solution22%- eSpace UC solution introduction
                    • 1. Components and functions
                      • 2. Solution overview
                        - Networking principles
                        • 1. Typical network architectures
                          • 2. Interfaces and protocols
                            - System planning and deployment
                            • 1. Design principles
                              • 2. Software installation
                                Advanced UC Features8%- Toll fraud prevention
                                - eSpace audio recorder
                                - Extranet access of UC terminals
                                - Console system
                                eSpace UC Service Introduction and Configuration20%- Advanced services
                                • 1. Multimedia conference configuration
                                  - Basic services
                                  • 1. Address book, presence and IM
                                    • 2. UC account and terminal configuration
                                      • 3. Basic call settings

                                        Huawei HCIP-UC(Huawei Certified ICT Professional-Unified Communications) Sample Questions:

                                        Question 1

                                        Which of the following statements is INCORRECT about toll fraud in an enterprise?

                                        A. External user B dials the VU of the enterprise (enterprise where unified gateway A is located). When hearing a voice announcement or two-stage dialing tone, user B can directly make national toll calls. In this case, user B pays only local call fees. The international toll call fees, however, must be paid by the enterprise, which forms toll fraud.
                                        B. User D in the enterprise makes international toll calls in non-working hours.
                                        C. External user C dials the trunk prefix from unified gateway A to unified gateway B, toll call prefix on unified gateway B, and toll call number to make an outgoing call.
                                        D. User A illegally registers with unified gateway B and directly calls external user D, During the process, user A does not need to pay any fees, which results in toll fraud.


                                        Question 2

                                        In a multi-node centralized network, there is a central node with a U1981 deployed, and two branch nodes, one with a U1911 and the other with a U1960. When SIP user A under U1911 calls POTS user B under U1960, the path along which the call's SIP signaling is transmitted is ().

                                        A. A->U1981->U1960
                                        B. U1911->U1981->B
                                        C. U1911->U1960
                                        D. U1911->U1981->U1960
                                        E. U1911->U1981->B


                                        Question 3

                                        About a multi-node centralized network, which of the following statements is CORRECT?

                                        A. U1981 cannot function as a branch node.
                                        B. All types of users on the local node are synchronized from the central node.
                                        C. The number of users on a local node that register with the central node cannot exceed the number supported by the license.
                                        D. On the central node, you can view the information about the licenses of the central node and local node.


                                        Question 4

                                        In a multi-node centralized network, there is a central node with a U1981 deployed and a branch node with a U1911 deployed. When SIP user A under U1911 calls an external PSTN user through the branch node's E1 trunk, the path along which the call's SIP signaling is transmitted is ().

                                        A. A->U1911->U1981
                                        B. A->U1981
                                        C. A->U1911->U1981->U1911
                                        D. U1911->U1981->U1911
                                        E. A->U1981->U1911


                                        Question 5

                                        The SoftConsole obtains its address book through the ().

                                        A. AppAgent
                                        B. Open LDAP
                                        C. eServer
                                        D. AD


                                        Solutions:

                                        Question 1
                                        Answer: B
                                        Question 2
                                        Answer: A
                                        Question 3
                                        Answer: C
                                        Question 4
                                        Answer: E
                                        Question 5
                                        Answer: A

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