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Updated: Aug 03, 2026
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Genesys GE0-701 Exam Overview:
| Certification Vendor: | Genesys |
| Exam Name: | GCP7-System Consultant for Inbound Voice |
| Exam Number: | GE0-701 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 120 minutes |
| Related Certifications: | GCP7-System Consultant Voice Platform (GE0-703) GCP8-System Consultant for Inbound Voice |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | English |
| Exam Price: | $250 - $350 USD |
| Real Exam Qty: | 90-100 |
| Passing Score: | 80% |
| Recommended Training: | Genesys Engage: Inbound Voice Configuration & Administration Genesys SIP Server Core Concepts |
| Exam Registration: | Kryterion Webassessor Registration |
| Exam Way: | Online proctored or Onsite at Kryterion test centers |
| Pre Condition: | Recommended: Genesys Engage 7.x training, hands-on experience with Genesys SIP Server and Interaction Center |
| Official Syllabus URL: | https://www.genesys.com/education/certification |
Genesys GE0-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Inbound Call Routing and Strategy | 30% | - Routing Concepts and Strategies
|
| Configuration and Administration | 25% | - System Management
|
| Troubleshooting and Optimization | 20% | - Common Issues Resolution
|
| Genesys Engage Inbound Voice Architecture | 25% | - Core Platform Components
|
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