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SAP C_SM200_718 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Technology Associate - SAP Solution Manager (IT Service Management Configuration) 7.1 SP8 |
| Exam Number: | C_SM200_718 |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | Version-specific (SAP Solution Manager 7.1 SP8) |
| Exam Duration: | 180 minutes |
| Exam Format: | Multiple Choice, Multiple Response |
| Exam Price: | USD 500 |
| Related Certifications: | SAP Certified Technology Associate - SAP Solution Manager (Configuration) 7.1 SP8 |
| Passing Score: | 65% |
| Available Languages: | English |
| Exam Way: | Pearson VUE testing center or SAP-authorized exam delivery channel. |
| Pre Condition: | Practical experience with SAP Solution Manager 7.1 IT Service Management and recommended completion of SAP Solution Manager training courses. |
| Official Syllabus URL: | https://training.sap.com/certification/c_sm200_718-sap-certified-technology-associate---sap-solution-manager-it-service-management-configuration-71-sp8-g/ |
SAP C_SM200_718 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Desk Configuration | 15% | - Service Desk Setup
|
| Integration and Administration | 10% | - Technical Configuration
|
| Problem Management | 12% | - Problem Processing
|
| Incident Management | 20% | - Incident Processing
|
| Change Request Management | 20% | - Change Management Configuration
|
| Master Data and Organizational Structure | 10% | - Master Data Configuration
|
| Reporting and Analytics | 5% | - Monitoring and Reporting
|
| IT Service Management Overview | 8% | - IT Service Management Fundamentals
|
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