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Updated: Jul 30, 2026
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Nortel 920-434 Exam Overview:
| Certification Vendor: | Nortel Networks |
| Exam Name: | Communication Server 1000 Rls. 5.x Applications Engineering |
| Exam Number: | 920-434 |
| Exam Format: | Multiple Choice, Scenario-Based |
| Real Exam Qty: | 60-100 |
| Passing Score: | 70% |
| Available Languages: | English |
| Related Certifications: | Communication Server 1000 Rls.5.x Installation & Commissioning (920-327) CS1000 Networking Design (922-090) |
| Exam Duration: | 90 minutes |
| Exam Price: | Approx. $125–$150 USD |
| Certificate Validity Period: | Retired, no longer renewable |
| Recommended Training: | Nortel Official CS1000 5.x Documentation Nortel Authorized Training |
| Exam Registration: | Prometric Registration |
| Exam Way: | Proctored onsite at Prometric testing centers; exam retired since 2012 |
| Pre Condition: | No mandatory prerequisites; recommended prior experience with CS 1000 systems |
| Official Syllabus URL: | Retired, original site no longer available |
Nortel 920-434 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Fault Resolution | 10% | - Diagnostic tools and procedures - Common application issues and resolution |
| Topic 2: Application Configuration & Provisioning | 30% | - Basic and advanced telephony services - Voice features, call routing and digit manipulation - IP telephony and VoIP integration |
| Topic 3: System Administration & Maintenance | 25% | - Backup, restore and software upgrades - Performance monitoring and logging - System management and database updates |
| Topic 4: CS 1000 Rls.5.x Architecture & Overview | 20% | - Software structure and release features - Networking and protocol fundamentals - System components and hardware |
| Topic 5: Integration & Interoperability | 15% | - Signaling and trunking configuration - Integration with external systems |
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