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Updated: Aug 02, 2026
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Avaya 74950X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Oceana® Solution Integration Exam |
| Exam Number: | 74950X |
| Related Certifications: | ACIS – 7495 Avaya Oceana® Solution Implement |
| Available Languages: | English |
| Certificate Validity Period: | 2 Years |
| Exam Format: | Multiple Choice, Multiple Response, Scenario-based Questions |
| Exam Duration: | 90 minutes |
| Sample Questions: | Avaya 74950X Sample Questions |
| Exam Way: | Pearson VUE authorized testing center or online proctored delivery (where available). |
| Pre Condition: | Recommended completion of Avaya Breeze® Implementation and Support training and Avaya Control Manager training. Practical experience with Avaya Oceana deployment is strongly recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/_assets/news/Updated_Avaya_Oceana%28R%29_Solution_Certifications_ACIS-7495%26ACSS-7497.pdf |
Avaya 74950X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Oceana Solution Architecture | - Avaya Oceana core components - Workspaces architecture - Avaya Breeze platform integration - Component interfaces and interactions |
| Workspaces and Agent Experience | - Interaction routing and handling - Agent Workspaces configuration - Context management - Supervisor features |
| Troubleshooting and Best Practices | - Integration issue diagnosis - Log analysis - Deployment best practices - Channel troubleshooting |
| Omnichannel Solution Integration | - Voice channel integration - SMS channel integration - Email channel integration - Web Chat integration - Social media and chatbot integration |
| Administration and Maintenance | - Database and datastore management - Backup and restore procedures - Routine operational tasks - System monitoring |
| Installation and Initial Configuration | - Certificates and security setup - Avaya Control Manager integration - Core platform deployment - Cluster installation and configuration |
Avaya Oceana® Solution Integration Sample Questions:
1. Each ONA follows an ONA Life Cycle Management to describe its states.
When the ONA is in the Invalid state, which statement is true?
A) It is when the device inventory/profile is present and associated to a service profile, but the device is not in the network.
B) It is when the device inventory/profile is present and associated to a service profile, and the device is in the network, authenticated, and operational.
C) It is when the device inventory/profile for the device is present, but is not associated to a service profile, and the ONA is onboarded in the Avaya Surge™ IoT healthcare application.
D) It is when a device is connected to the network for which the device inventory/profile is not present.
2. Which statistical view provides Information logging about critical, high, and medium issues related to networked IoT devices?
A) Server Status port-let
B) ONA Diagnostics port-let
C) Device Monitoring port-let
D) Monitoring port-let
3. Avaya has introduced the Surge IoT solution to deliver, which three advanced networking technologies for Internet of Things? (Choose three.)
A) IoT device fingerprinting
B) Automating Network Core
C) Robust Network Segmentation
D) Traffic filtering and Flow Control
E) Automated onboardlng and Mobility
4. Which Avaya Surge™ view can be used by administrators to see the connections between ONA and ONA HyperSec Gateway concentrators?
A) Application Tunnel view
B) Network Topology Tunnel view
C) Application Access view
D) Network Discovery view
5. To monitor the network elements, which three protocols are used in an Avaya Surge™ IoT solution? (Choose three.)
A) Socket
B) SSH
C) Telnet
D) RDP
E) SNMP
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B,C,E | Question # 4 Answer: B | Question # 5 Answer: B,C,E |
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